MPM as a Marketing Tool: What is it?
Simply put,
marketing performance measurement and management, or MPM, is a means of
monitoring and adjusting marketing campaigns on the fly. Any good marketing
campaign is a fluid campaign, accommodating changes and adjustments as they
become needed. Large corporations spend thousands of dollars on gaining a
command of MPM, but that doesn't mean that small businesses cannot benefit
from trying to master the same tools.
MPM is a way of systematically managing and coordinating your marketing
assets for the improvement of the overall strategic marketing of your
products or services.
Really, MPM is more like a fine-tuning mechanism that allows you to tailor
your best marketing assets to do their best work for you and informs you of
those marketing channels that are not performing as you had hoped or
planned.
MPM is About Timing and Comparison
Timing has to do with when you release specific marketing channels. If you
released them all around the same time, you would never be able to evaluate
which ones were the most productive for you. Staggering their release
provides the necessary criteria for effective evaluation of each one's
individual value to your marketing scheme. That way the channels can be
compared for their effectiveness. A spike in sales can result from any
marketing channel, but if they are all released at the same time, you
cannot easily determine which ones are successful and which ones are not.
Once you can establish which channels are the most successful, you can
emphasize those channels, modifying them accordingly to increase their
effectiveness.
In the digital realm, the metrics tell the story. The analytics, that is,
the collection of data, permit you the luxury of creating new strategies
based on the success of earlier efforts. With this information, you can not
only improve existing campaigns, but you can also more aptly tailor future
ad campaigns. Fully strategic thinking involves planning ahead, and the
analytics from MPM give you the information to do that more effectively.
There are five pillars to MPM. Each has its own value and must be
addressed. The first is alignment. Align your marketing efforts to your
desired results. Target those results and adjust your campaign according to
the success of initial strategies.
Second is accountability. This is simply a statement of how well any
specific marketing channel delivers the desired results based on the
metrics you have before you.
Third is the analytics themselves. This is the data that drives your
campaign and complements and improves it with its needed modifications.
Fourth are the alliances. You form these naturally in the process of
marketing, but using them is an important part of successfully employing an
MPM strategy. Use your network partners, such as content providers and the
agencies that locate them, as well as other assets to emphasize your
successful marketing channels.
Finally, there is the assessment. This is the natural outcome of the
process, the data that is compared and contrasted for their relative
benefits. The strengths and weaknesses can be evaluated in real time as
each campaign develops, permitting adjustments and allowing growth in the
campaign, itself.
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